Customer Service? Redecorate Your Website.
Years ago an accountant friend of mine told me about a colleague who went to a customer service workshop. When he got back, he redecorated his office. For some reason,
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Years ago an accountant friend of mine told me about a colleague who went to a customer service workshop. When he got back, he redecorated his office. For some reason,
Some web designs don’t have a lot of room for navigation / menu titles. This can be a problem if you really want to have an item, you consider important,
Many local retail companies had an initial burst of excitement when they first built and launched their Facebook page. At first, regular postings were made. But soon, postings lagged. Heck,
Search engine optimization is not free. Sure you don’t pay Google to show your listing but to get a good listing requires work. On the front end, it’s labor intensive
So I’ve had a few calls in recent months from clients telling me they received calls from folks trying to sell search engine optimization services for voice search. The reps
In a prior tip I wrote about thinking hard before removing an old web page. Often these pages are performing well enough to keep them. However, sometimes something really must
Local clients and small business owners sometimes don’t want to be bothered with knowing anything about their websites. They outsource their website tasks and that’s fine. I make a good
Last time, I wrote on the advisability of whether or not to delete pages on your website. If they were performing well, I advised leaving them alone. However, sometimes you
Occasionally, a client suggests deleting a website page that no longer seems important. Unless there is something terribly wrong with the page, I always advise checking out its performance first.
