Recently, I was speaking with a client and he was expressing his extreme disappointment with his current website. He had purchased the site from a “industry website provider,” and he
It’s important to periodically do usability testing on your website. A low-tech way to this is simply to grab someone (not an employee), sit them down in front of your
Many people still put two spaces after a period. “That’s what my English teacher taught me,” they say. The practice is a holdover from the era of the typewriter when
I’ve noticed that a lot of web sites these days are opting to not have a button labeled HOME for their home pages. Sometimes the button for the page is
“The world is in need of white space!” That’s what I thought the other day when I was trying to negotiate a turn in a store aisle with a loaded
If you are one of the many companies that still doesn’t have a website — and you would be surprised to find out how many still don’t — you might
Recently, someone asked me to review a home page for a new site that was a work-in-progress. The owner knew that something was wrong. But she couldn’t quite put her
Recently, I’ve signed some new clients who have complained that their websites have had zero or few contact forms filled out and submitted to them. Often when I look at
Not too long ago, one of my prospects asked me to have a conference call with him and his “web” people. I was pleased to be included in their consultations.