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Websites Shouldn’t Be Beauty Contests

“The problem with the web is people are looking at websites to be beauty pageants.” Seth Godin

It’s not unusual for a new client to tell me that he or she wants a flashy website, something that’s “fantastic” and will really stand out.

princess gloves and tiara

There’s nothing wrong with wanting an eye-catching, impressive website.

But that shouldn’t be your first concern.

The most important thing to keep in mind is your target customer. What does she want when she comes to your site? Most likely, she wants to know if you can solve her problem, how fast you can solve it, and will you stand behind your products and services?

Your website should then answer those questions in her mind in a way that’s engaging, compelling, and believable. The information on your site should also be super easy for your customer to find.

If you do that, you’ll have more customers, whether or not your design is a beauty pageant winner.

There’s another problem with wanting a standout site … people disagree about what makes a good-looking site; I’ve listened to people trash some amazing sites.

Easy Web Tip #192: Develop a site as attractively as possible, but put your primary focus on developing a website that’s professional and helpful to your customers.

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